Standards
We are committed to the National Standards for Disability Services, which focus on person-centred approaches and promote choice and control by people with disability.
These are:
Rights:
The service promotes individual rights to freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence.
Participation and Inclusion:
The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.
Individual Outcomes:
Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
Feedback and Complaints:
Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
Service Access:
The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.
Service Management:
The service has effective and accountable service management and leadership to maximise outcomes for individuals.
Please click here to access a printable and web accessible version of the Standards.
Find out more about the NDIS and the NDIS Quality and Safeguards Commission here.
Contact our friendly team for more information